Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, undamaged packaging, and in its original packaging. You’ll also need the proof of purchase such as invoice inside of box.

To start a return, you must contact us at info@makeupamurder.com. Send us your order number and reason for wanting to return. Please provide images. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@makeupamurder.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (gifts, opened, used) and custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

🔪 Face Files

Meet our agents in the field. Each one handpicked by headquarters for their killer looks.

BEATZ BY BRITT

Agent

BEATZ BY BRITT

"Makeup a Murder products stand out to me simply because they are all representations of what I love most and that’s makeup and true crime! Every single product is creatively detailed to go with the theme which makes playing in makeup even more fun!!"

View Case File →

 BLXCKGHOUL

Agent

BLXCKGHOUL

"What stands out to me are the eyeshadows, both liquid and from the palette. The quality of both is truly to die for 🔪🖤"

View Case File →

 CAYKEFACE

Agent

CAYKEFACE

"Living vibrantly is key to my life, inside and out. MAM & I are besties when it comes to boldness and long-lasting unshakeable vibes 🌈"

View Case File →

 coffinfill3r

Agent

coffinfill3r

"Makeup a Murder is more than just a company who makes makeup, Makeup a Murder stands in my eyes as one of the most detail-oriented makeup brands of all time. Their products not only are impeccable, but you can tell each decision made in the making of each product was intentional. Makeup a Murder is a lifestyle!!! 🖤🕸️"

View Case File →

 GLAMFLOWER

Agent

GLAMFLOWER

"Makeup A Murder products stand out to me because they’re high-quality, innovative, and adorable while still performing amazingly well. The liquid shadows and Pastel Poison pigments are some of my favorite products of all time for creating creative makeup looks."

View Case File →

 KAY

Agent

KAY

"Makeup A Murder’s products are always so creative, pigmented and some of the best formulas I’ve ever tried. The love that goes into these products are unmatched, from the packaging to the formulas everything is always perfect. I reach for the cause of death liquid eyeshadows in almost every look I do! Seriously a must have."

View Case File →

 KAYWEEN

Agent

KAYWEEN

"I love the professional quality, pigmentation, and performance of their products across both glam and SFX applications. I love how versatile and easy they are to work with, allowing me to create detailed, long-lasting looks with smooth application and impressive results."

View Case File →

 Maddys.makeup

Agent

Maddys.makeup

"Makeup a Murder is one of my favorite brands for many reasons. Their products are amazing quality, they’re always releasing new innovative products with unique packaging. The story behind each product release continuously intrigues me and I’m always looking forward to each new launch. They’re part of my everyday makeup routine and they should be part of yours too!"

View Case File →

 mua_theresa

Agent

mua_theresa

View Case File →

 MELLOVESHERCAT

Agent

MELLOVESHERCAT

"Makeup A Murder is such a stand out brand to me because they put so much care into every detail of their products and packaging. Truly high quality, fun, alternative makeup that I can’t recommend enough! <3"

View Case File →

 RAE

Agent

RAE

“With every single look I create, I always reach for my Makeup A Murder products. Cause of Death Liquid Eyeshadow is so pigmented and versatile that I’m able to use it for anything and everything from lipstick and blush to paint and eyeliner.”

View Case File →

 THECLOWNMAKEUPGIRL

Agent

THECLOWNMAKEUPGIRL

“The first thing about Makeup A Murder products that really stood out to me is the super dope packaging, I’m obsessed with the whole vibe for this brand. The second thing that really sets this brand apart is the easy, smooth application of the products. All day-wear fierce makeup for the win!“

View Case File →