RESTOCK & SHIPPING
Important Update ♥️ MAKEUP A MURDER, INC is EXPANDING! The feedback from our customers this year has been phenomenal, besides the fact that it's difficult for products to stay in stock and shipping time is overwhelming long due to how many employees we currently have producing and packaging behind the scenes. We always listen to your feedback. From all of your support, you've made it possible for us to move into a larger warehouse/lab and employ more staff. Our goal is to always have your favorite products in stock and ready to ship with 2-3 days. With that being said, starting September 21st, you will see a small price increase due to the high increase in our overhead. Don't worry we will always keep our prices affordable. If you have any questions or concerns please contact us by email at email@example.com. We're happy to answer any questions or concerns you may have.
At MAKEUP A MURDER, INC we consist of a small team of seven employees. We formulate, prepare the products and then package the orders to send to The United States Postal Service for shipping. Most of our products are handmade and made to order. Some include the Pastel Poison Neon pigments, Poison Neon Pigments, Matte and Shimmer Mustard Gas Collections, The Toxic Test Tube loose shimmer eyeshadows and more coming soon.
We're experiencing exponential growth and a high demand for our neon and pastel pigments. To ensure all US customers receive their order within 5-10 business days, we only restock a large quantity 2-3 times a week. Producing our top sellers ourselves gives us the ability to prepare large batches of pigment in a quicker time frame. With the high demand and our small team working behind the scenes, we've decided the best way to allow our customers to get their hands on our products in a timely manner is to restock a large batch 2-3 times a week in between packaging orders.
During July 2020 we began experiencing a high volume of orders. We had a massive quantity in stock and unexpectedly sold out within days. Our small team can only package approximately 600 orders a week. Due to the high volume of orders in July, customers were waiting almost a month to receive their order. It's our mission to not allow any massive delays again when it comes to preparing our products, packaging orders and sending them to the post office. Restocking every three days provides us with more time to formulate, prepare, package and ship in a reasonable time frame, allowing our customers to enjoy our products.
Please bear with us as we are relocating to a larger facility and hiring more employees in Lakeland, Florida. If you have any questions, contact us at firstname.lastname@example.org
To be the FIRST alerted via email for restocks, hit the notification button on any of your favorite out of stock evidence.
At 1PM EST
All orders are packaged and shipped in chronological order. We package your order the day you receive your tracking number. Please allow 24 to 48 hours for your order to be packaged then sent to The United States Postal Service. The post office then scans your package for transit details. Visit USPS.com and enter your tracking number to track your order.
Shipping August 31st - ORDERS placed Aug 18st - Aug 24th
Shipping September 7th - ORDERS placed Aug 25th - Sept 1st
Shipping September 14th - ORDERS placed Sept 2nd - Sept 7th
Shipping September 21st - ORDERS placed Sept 8th - 14th
Shipping September 28th - ORDERS placed Sept 15th - 20th
Shipping October 5th - ORDERS placed Sept 21st - 28th
Shipping October 12th - ORDERS placed Sept 29th - Oct 5th
Need more information? Visit our policy page.
The Makeup A Murder team is proud to have your support! We want to ensure you that we will always work hard behind the scenes to improve your experience with us. Big changes coming soon! Thank you for your patience.
If you have any questions or concerns, please contact our customer support team at email@example.com
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